ABOUT US
We are trusted by investors to drive results in their hotels (2 *, 3 *, 4 *), hostels, hybrid hotels and student residences. Based on many years of practical experience we apply a systematic approach to work at any stage from construction to daily operations. We always focus on long-term development and on a rapidly changing reality.
Our comprehensive approach to organizing an effective hotel business includes:
● Cost optimization
● Business processes automation
● Marketing & promotion
● Operational management based on international standards (implementation and development)
● Work with the current base of Guests and customers, including the loyalty system creation/development
● Personnel hiring and training
● The well-established concept of NETIZEN H|H
We are trusted by investors to drive results in their hotels (2 *, 3 *, 4 *), hostels, hybrid hotels and student residences. Based on many years of practical experience we apply a systematic approach to work at any stage from construction to daily operations. We always focus on long-term development and on a rapidly changing reality.
Our comprehensive approach to organizing an effective hotel business includes:
● Cost optimization
● Business processes automation
● Marketing & promotion
● Operational management based on international standards (implementation and development)
● Work with the current base of Guests and customers, including the loyalty system creation/development
● Personnel hiring and training
● The well-established concept of NETIZEN H|H
OUR TEAM
Our team consists of professional managers, technical and operational specialists, financial analysts and accountants, legal experts, marketing and sales specialists. Each team member also has many years of experience in the hospitality industry.
- Julia TselykovskayaSTRATEGY, MARKETING AND SALESJulia has been working in Marketing and Hotel Management since 2004. As a Commercial Director she handles business expansion and development as well as current hotels' sales increase.
- Yuri OrlovDEALS AND ACQUISIONSYury has more than 20 years' experience in the financial field, starting his career with KPMG and continuing with different private equity funds in Moscow and Europe as CFO and Project leader.
He joined the Netizen Group as Group Financial Director and his area of expertise covers development of the group financial strategy, investment appraisal and taking the lead role in the M&A transaction execution, forming assets financial and control system.
He has a strong financial background, with an MBA in accounting and finance. - Regina GritsunovaOPERATIONAL MANAGEMENTRegina has been working in hotel operations for over 5 years. Having worked in different categories of hotels Regina decided to opt for the development of hybrid hotels.
- Evgeny GorshkovTECHNICAL ISSUESEvgeny has a degree in Engineering. He has worked in property management since 2007 and in construction and supervision since 2011. Evgeniy is a highly talented engineer who knows how to make a hotel comfortable for guests, convenient and reliable in operation and, at the same time, stay within budget.
- Suleiman SugaipovFINANCE AND ACCOUNTINGSuleiman has been working in accounting since 2011 and finance since 2017. As a finance specialist he is responsible for budget reporting forms, banking products and overseeing accounting work.
- Julia KlepikovaLEGAL ADVISORYJulia works with Operations legal support,corporate support, pre-trial and judicial work, interaction with executive authorities, ensuring registration and use of trademarks.
- Nikolai IvanovITNikolay oversees all IT related issues and projects within the Management Company
- Anna KarasevaBRAND AND PROMOTIONAnna deals with SMM, PR, partnerships and web marketing. She uses her knowledge to make the world a little more beautiful.
WHAT WE DELIVER TO THE INVESTORS
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- Full cycle of work within professional Hotel Management framework: planning, sales and marketing, monitoring, training, HR, implementation and operation management, financial reports
- Maximum revenue with minimum costs and high level of service
- Brand standards, international standards of service, experience of operating a new Hybrid Hotels concept
- The Company Management has extensive experience in the hospitality industry and participates in every stage
- Prompt decision making and strict adherence to deadlines
- Effective management of revenue, costs and staff
- Full transparency of business.
WORK DIRECTIONS
Financial management
Sales Strategy and Revenue Management: pricing based on the dynamics of demand changes
Marketing and Advertising campaigns
Distribution through online sales channels
Cross-selling
Guests Loyalty program
Website promotion
Sales and Marketing
Financial modeling
Planning and budget preparation
Income and expense management (according to the USALI system)
Financial accounting and reporting
Organization of accounting
HR
Selection of key and line personnel
Staff trainings
Quality management: implementation and control over the implementation of brand standards
Implementation of a personnel motivation system
Loyalty program for staf
Project management
Project expertise for compliance with requirements and standards
Project design and construction consultancy
Financial Modeling
FF&E and OS&E purchasing plans
Pre-opening services- Operational Manuals execution, Recruitment and Trainings, Rooms and F&B management, Sales & Marketing, Distribution channels, Legal and Accounting
Hotel management
Development of staffing table and operating procedures
Selection and training of personnel
Room fund management
Sales and Marketing, E-Commerce
F&B management
Building maintenance and security organization
NETIZEN H | H Brand
Winner of many awards and nominations in the hotel industry: Russian Hospitality Awards, National Hotel Award, Guiding Star
STAGES OF WORK
Application documents
analysis
Contract
signing
Project examination for Management Company
requirements and standards
- Financial model
preparation Technical specifications
preparation and design support
Design and construction
cosultations
- Preparing for the
hotel opening Hotel
opening
Operational
management
REQUIREMENTS FOR NEW PROJECTS
- Location: Russia, European and CIS countries.
- Types of partnership: Hotel Management Agreement
- Requirements for the property:
Gross total area: from 1,700 m²
Number of rooms: from 40
“Non-residential” status of the building with a separate entrance
CONCEPT
NETIZEN HOTEL | HOSTEL is a new hospitality format that combines advantages of budget accommodation and hotel management, service and infrastructure. It is a hybrid of a hostel and a hotel where guests are offered a variety of accommodation options: from shared dorms for a number of people to separate family rooms. Regardless of the accommodation option the hotel infrastructure is provided for guests: electronic keys, places to rest and work in public areas, WI-FI throughout the territory, increased sound insulation of doors and walls, video surveillance, modern fire extinguishing systems, a central ventilation and an air conditioning system.
CONCEPT SUCCESS FACTORS
- Modern Hostels shortage
- Lack of strong competition and professional management in hybrid-hotels segment
- Low brand awareness of Hostels
- Youth travel increase
- Internet technology boom
- Low-Cost airlines growth
- Concept flexibility
- Wide opportunity for office and other building conversions
DESIGN
What the Guest sees when he first enters the hotel, how convenient it is to use the socket in the room and work in the color scheme chosen for co-working - all these details form the Guest's impressions. That is why our team devotes such careful attention to the interior design of each property. The primary goal is an ideal symbiosis of the technical side of the design which provides comfort and visual parts which are creating a mood.
The final goal is to see an interior that fits any situation while remaining as functional as possible, visually appealing and fashionable. The interior in which a student will feel comfortable as well as a couple with children, because there will be a space for everyone.
The final goal is to see an interior that fits any situation while remaining as functional as possible, visually appealing and fashionable. The interior in which a student will feel comfortable as well as a couple with children, because there will be a space for everyone.
FLEXIBILITY
Staff: Reasonable combination of staff duties reduces the company's costs, allowing adhering to a democratic price policy, while maintaining a high level of provided services and profitability.
Space: The 24-hour Reception is combined with the Bar, so Guests can have a snack at any time. Breakfast zone is combined with Lobby area or meeting space, which increases the functionality of each. Pointed zoning of the lobby space helps every Guest feel comfortable, regardless of the Hall size and the total number of Guests. Lounge area, Co-working zone and Meeting room could also be converted to other functions if necessary.
Rooms: Private rooms and dorms give the broader choice for guests to choose the format of accommodation. All room types equipment is ergonomic, technological and creative; there are everything necessary and sufficient for a comfortable stay there and nothing superfluous.
Space: The 24-hour Reception is combined with the Bar, so Guests can have a snack at any time. Breakfast zone is combined with Lobby area or meeting space, which increases the functionality of each. Pointed zoning of the lobby space helps every Guest feel comfortable, regardless of the Hall size and the total number of Guests. Lounge area, Co-working zone and Meeting room could also be converted to other functions if necessary.
Rooms: Private rooms and dorms give the broader choice for guests to choose the format of accommodation. All room types equipment is ergonomic, technological and creative; there are everything necessary and sufficient for a comfortable stay there and nothing superfluous.
CONTACT US
Leave a request to work with us
CONTACTS
h2o@hotel2operate.com
+ 971 (4) 597-3090
Box 390635 DBX, Fleexi-Desk FDAU Ø246,
Compas Building, Al Shohada Road, Al Hamra Industrial zone, Ras Al Khaimah, UAE
+ 971 (4) 597-3090
Box 390635 DBX, Fleexi-Desk FDAU Ø246,
Compas Building, Al Shohada Road, Al Hamra Industrial zone, Ras Al Khaimah, UAE
